CPS has long believed that Just Culture principles of accountability are a great way to address issues highlighted Safety Culture Survey results. It focuses on system response, strong investigation and analysis of employee choices so that organizations can improve systems while dealing with their employees in a fair and just manner.
AHRQ, the agency that developed the Survey of Safety Culture, is offering a free webinar, “Using Just Culture to Improve Hospital Survey on Patient Safety Culture Results.” Though the program primarily addresses hospitals, the principles will apply to any healthcare provider organization. CPS encourages providers to attend this program and learn more about the survey and how Just Culture can help.
For additional information about the Center’s survey or Just Culture offerings, contact the Center for Patient Safety (888-935-8272) or check out our website, www.centerforpatientsafety.org.
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