COVID-19 introduces new challenges when it comes to deciding when the time is right for patient safety culture surveying and improvement.
It would be an understatement for any of us to say that these are stressful times. Quarantine; school at home; social distancing; lack of interaction with others. Now let’s say you go to work each day, donning personal protective equipment that is uncomfortable and hot, knowing that any given ambulance call you respond to brings a likelihood of contact with Covid-19 patients. That’s what it’s[...]
As busy, caring people, it’s easy for healthcare providers to feel stressed out, exhausted, and maybe even burned out under normal circumstances. The challenges of COVID-19 magnify that risk. We often put every one and every thing in our life - family, job, household, and community - ahead of our own needs and desires. As healthcare professionals, we face a double-whammy since the nature of our[...]
Recently, a friend of mine made a post on social media about our collective experience with the new coronavirus, disparaging the old adage that we are all in same boat. Instead, she suggested we are all in the same storm but in vastly different boats depending on where you live, what you do for a living, and a host of other circumstances. Taking a page from that thinking, I reached out to a[...]
The Agency for Healthcare Research and Quality (AHRQ) recently released the Ambulatory Surgery Center Survey on Patient Safety (SOPS™) Culture Database, offering new insight into the safety culture of that growing component of healthcare. Overall, the 2020 AHRQ report suggests most staff working in ASCs have strong patient safety tendencies. 86% of respondents gave their organization a patient[...]
Bringing National EMS Leadership Focus to the Prevention of Patient Harm
COLUMBIA, MISSOURI - A new, year-long webinar series – a different webinar each month in 2020 – will help EMS leaders learn real-world strategies that have worked to improve safety and reliability.
“[If it takes] my sister’s death to awaken the situation, we’ll definitely want to figure out what’s going on and get to the bottom of it.”
The Agency for Healthcare Research and Quality (AHRQ) released the first Hospital Survey on Patient Safety™ (SOPS™) 15 years ago. Since 2004, the survey has been translated to dozens of languages for use around the world and administered to thousands of individual staff members at hundreds of hospitals across the country. Every two years, AHRQ allows organizations to submit their data to a[...]
The patient safety work product privilege is a quiet corner of the room ... The statutes carve an exception to the presumption of free and open disclosure to facilitate a specific, carefully designed process of disclosure. If they are cautious to remain within the confines of the patient safety evaluation system (PSES), medical professionals may provide the brutally honest feedback hospitals need[...]